Privacy policy.
Our contact details
Name: ECOQUALIFY LIMITED
Address: 8 Strone Crescent, Greenock, Scotland, PA15 3LP
Phone Number: 0800 009 6025
Email: support@ecoqualify.com
The type of personal information we collect
We currently collect and process the following information:
Personal identifiers, contacts and characteristics (for example, name
and contact details)
Housing information (for example, number of bedrooms, building type, central heating system models)
Income information (for example, the current household income)
Sensitive information (for example, disabilities, state income etc)
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by
you for one of the following reasons:
Subprocessing of data to third parties for information on whether you may qualify for services provided by third parties
Under the UK General Data Protection Regulation (UK GDPR), the lawful
bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any
time. You can do this by contacting EcoQualify
(e) We need it to perform a public task.
How we store your personal information
Your information is securely stored.
We keep your information for the period of time that is required to
process your information. We will then dispose your information by secure
deletion once this period has expired.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your
personal information.
Your right to rectification - You have the right to ask us to rectify
personal information you think is inaccurate. You also have the right to
ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your
personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us
to restrict the processing of your personal information in certain
circumstances.
Your right to object to processing - You have the the right to object to
the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we
transfer the personal information you gave us to another organisation, or
to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you
make a request, we have one month to respond to you.
Please contact us at ECOQUALIFY LIMITED, 0800 009 6025,
support@ecoqualify.com
How to complain
If you have any concerns about our use of your personal information, you
can make a complaint to us at ECOQUALIFY LIMITED, 0800 009 6025,
support@ecoqualify.com
You can also complain to the ICO if you are unhappy with how we have
used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk